Troubleshooting Access Issues with Ownership Blocks

If users are experiencing unexpected access behavior in collaborative documents, consider the following scenarios:

Users can't edit a section

• Confirm whether the section is governed by an Ownership Block the user is not assigned to.
• Check if the user's project role grants editing permissions at all.

Users have access to too much content

• Review whether they are assigned to an Ownership Block that includes more sections than intended.
• Make sure their general project role is not overly permissive.

Notifications are not reaching the right people

• Ownership Blocks control who receives notifications for comments, task assignments, and other actions within their scope.
• Ensure each block is assigned to the correct user or role to target notifications appropriately.

See Also

To complement your knowledge, check the following guides:

• Create Ownership Blocks in a Project Template
• Assign Owners to Ownership Blocks
• Configure the Scope of an Ownership Block
• Modify Ownership Blocks: Update Assignments and Adjust Scope
• Control Access with Ownership Blocks
• Understand Ownership Block Overrides and Hierarchies